Privacy policy

Welcome to Drifters Store 
We operate this online store and provide all features, content, and services (“Services”) through Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you:

  • visit our website

  • place an order

  • contact us

  • use any part of our Services

By using our website, you agree to the practices described in this Privacy Policy.

2. Personal Information We Collect

Information you provide to us

  • Name

  • Email

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through Shopify/PayPal — we do not store card numbers)

  • Order details

  • Messages you send to customer support

Information collected automatically

When you browse our store, Shopify automatically collects:

  • Your IP address

  • Device type

  • Browser type

  • Cookies

  • Pages you view

  • Time spent on pages

  • Items you add to cart or view

This helps us improve the store and provide a better shopping experience.

3. How We Use Your Information

We use your information to:

Provide and fulfil your order

  • Process payments

  • Ship your products

  • Send order updates

  • Handle returns or exchanges

Improve our store

  • Analyse how visitors use the site

  • Fix website issues

  • Improve product selection and layout

Marketing (optional)

  • Send promotional emails if you subscribe
    You can unsubscribe anytime.

Fraud prevention & security

  • Verify orders

  • Detect suspicious activity

  • Protect our website and customers

Legal obligations

  • Comply with Australian consumer law

  • Respond to lawful requests (e.g., law enforcement)

4. How Your Information Is Shared

We only share information when necessary to run our business:

With Shopify

Shopify powers our store and processes:

  • Payments

  • Customer data

  • Checkout

  • Website activity

Shopify’s privacy policy: https://www.shopify.com/legal/privacy

With service providers

This includes:

  • Payment processors (Shopify Payments, PayPal)

  • Shipping partners

  • Email service providers

  • Analytics tools

These partners only receive the information needed to perform their role.

If required by law

We may disclose information if legally required (e.g., fraud investigations).

5. Cookies

We use cookies for:

  • Remembering your cart

  • Keeping you logged in

  • Analytics

  • Personalised browsing

You can disable cookies in your browser, but the site may not function properly.

6. Data Retention

We keep your information for as long as needed to:

  • Fulfil orders

  • Provide customer support

  • Comply with legal requirements (e.g., tax laws requiring us to store records)

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct your information

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of your data

To exercise these rights, contact us at shop282888@gmail.com.

8. Children

Our website is not intended for anyone under the age of 18.
We do not knowingly collect information from children.

9. International Transfers

Because Shopify stores data on secure international servers, your information may be transferred outside Australia. Shopify uses industry-standard protections for this.

10. Updates to This Policy

We may update this Privacy Policy occasionally.
The “Last updated” date at the top will be revised when changes are made.

11. Contact Us

If you have questions about how your information is collected or used, please contact us:
📧 shop282888@gmail.com